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Terms and Conditions

1. Introduction

By downloading, installing, and using the "Al-Hadi" Supermarket Delivery App, you agree to be bound by the terms and conditions set forth herein. These terms and conditions govern your use of the app, including any updates, features, or services provided through the app. If you do not agree to these terms, you must not use the app.

2. Account Registration and Responsibilities

Registration: To use the services provided by "Al-Hadi," you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to create an account and use the app. By creating an account, you represent that you meet this eligibility requirement.

3. Use of the App

Permitted Use: You may use the app solely for personal, non-commercial purposes, in accordance with these terms and all applicable laws. Any other use of the app is strictly prohibited.
Prohibited Conduct: You agree not to misuse the app or engage in any illegal activities, including but not limited to unauthorized access, data mining, or any activity that disrupts the operation of the app.

4. Orders and Payments

Placing Orders: By placing an order through the app, you agree to provide accurate and complete information. All orders are subject to availability, and we reserve the right to refuse or cancel any order at our discretion.
Pricing and Payments: All prices listed in the app are final and inclusive of applicable taxes. Payments must be made through the methods provided in the app, and you agree to pay all charges incurred in connection with your order.

5. Delivery

Delivery Service: The app facilitates the delivery of products from partner supermarkets to your specified address. Delivery times are estimated and may vary depending on various factors beyond our control.
Delivery Issues: If there is an issue with the delivery of your order, such as late or incorrect delivery, please contact us through the app's help section for assistance.

6. Intellectual Property

Ownership: All intellectual property rights in the app, including but not limited to trademarks, logos, designs, and content, are owned by "Al-Hadi" or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the app for personal purposes.
Restrictions: You may not copy, modify, distribute, or create derivative works based on the app or its content without prior written consent from "Al-Hadi."

7. Privacy

Your use of the app is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the app, you agree to the terms of our Privacy Policy.

8. Limitation of Liability

No Warranty: The app and services are provided "as is" without any warranties, express or implied. "Al-Hadi" does not guarantee the accuracy, completeness, or reliability of the app or its content.
Liability: To the fullest extent permitted by law, "Al-Hadi" shall not be liable for any damages, losses, or expenses arising out of or related to your use of the app.

9. Termination

Termination by You: You may terminate your account and cease using the app at any time by following the instructions in the app's settings.
Termination by Us: We reserve the right to suspend or terminate your access to the app at any time, without notice, for any reason, including but not limited to a breach of these terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where "Al-Hadi" operates. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11. Changes to Terms and Conditions

Modifications: We may update or modify these terms and conditions at any time to reflect changes in our practices or for legal compliance. Your continued use of the app following any such changes constitutes your acceptance of the revised terms.
Notification: Any significant changes to these terms will be communicated to you through in-app notifications or email.

12. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us through the app’s help section or via the contact information provided in the app.